Unless specified, most orders will be processed and shipped within 24-48 hours of the order date, excluding weekends and holidays. If we anticipate any potential delays in processing, we will notify you within 48 hours of your order.
We are an online store and don't have a brick and mortar store. All items will come directly from our leather studio overseas.
For large items like bags, we use FeDex, UPS, DHL or TNT depending on the country and will usually take about 3-5 days to be delivered. Maybe some more days for some remote places.
Once shipped, you'll receive a confirmation email that includes a tracking number(s) for your order.
Each country is different and some may take longer due to hold from the customs.